With the signed long-term contract, the maintenance of your IT infrastructure is carried out by Dataera’s technical team. Requests/calls are managed with our web interface call tracking system. Activity information is transmitted with periodic reports.
IT Infrastructure Maintenance Services with Long Term Contract
In today’s business world, uninterrupted and trouble-free operation of the IT infrastructure is vital for the efficiency and success of your business. In this direction, Dataera, which undertakes the maintenance and management of your IT infrastructure with long-term contracts, is at your service with its expert technical team and innovative solutions.
Our Services
- IT Infrastructure Maintenance and Management: Dataera’s expert technical team undertakes all maintenance and management of your IT infrastructure. This service, which is offered with long-term contracts, ensures that your infrastructure runs uninterruptedly and smoothly. Regular maintenance and updates of servers, network equipment and other hardware are carried out.
- Web Interface Call Tracking System: We use our web-interface call tracking system to effectively manage your customer requests and calls. This system ensures that problems are quickly identified and resolved. You can also get instant information about the status of calls and follow the processes.
- Periodic Reporting: You can get information about the status of your IT infrastructure with detailed reports prepared periodically. These reports include maintenance activities, system performance and recommended improvements. Thus, you can have up-to-date and comprehensive information about the status of your infrastructure.
- Computer and Server Maintenance Services: We provide regular maintenance services to keep the performance and security of your computers and servers at the highest level. These services include hardware and software problem prevention, performance optimisation and security updates.
- Infrastructure Consultancy Services: We provide comprehensive consultancy services on the current state and future needs of your IT infrastructure. We develop and implement customised solutions for your needs. Thus, we ensure that your infrastructure is always up-to-date, efficient and secure.
Why Dataera?
- Expert Technical Team: Our expert and experienced technical team offers the best solutions in the maintenance and management of your IT infrastructure.
- Uninterrupted Support: We are always with you with our 24/7 support services. We offer fast and effective solutions for all your problems and requests.
- Innovative Solutions: We continuously improve your IT infrastructure with the latest technology and innovative solutions.
- Customer Oriented Approach: We offer the most suitable solutions for your needs with our customer satisfaction-oriented service approach.
- Transparent Reporting: With periodic reports, you have transparent and detailed information about the status of your IT infrastructure.
Our Service Process
- Initial Assessment: The current state of your IT infrastructure is evaluated and your needs are determined.
- Contract: The service process is initiated with a long-term contract.
- Maintenance and Management: Our expert team performs regular maintenance and management services.
- Call Tracking: Your requests and calls are managed effectively with the web interface call tracking system.
- Reporting: You are informed about the status of your IT infrastructure with periodic reports.
If you are looking for a professional and reliable solution for the maintenance and management of your IT infrastructure, you can benefit from the services offered by Dataera with a long-term contract. Please contact us to secure the IT infrastructure of your business and increase its efficiency.
